Product Number: IN0703948WHT
Publication Date: November 2007
Number of Pages: 86
Analyst:
Price: $3,995 U.S. Dollars

Abstract
Unified communications is an emerging market, fragmented in definition, as well as in functionality. Wainhouse Research and In-Stat have compiled the first comprehensive, worldwide forecast for the unified communications products and unified communications services market. This detailed forecast includes products and/or services from the following segments:
 
 -Presence and instant messaging (including mobile UC clients)
 -Telephony (PBXs—IP and TDM, IP Centrex, and broadband VoIP)
 -Audio conferencing (bridges and bridging services)
 -Web collaboration (premise-based and hosted solutions)
 -Team workspaces (premise-based)
 -Unified messaging
 -Videoconferencing (bridges, bridging services, group and desktop endpoints, and telepresence)
 
 We have created two forecast documents to reflect the broad nature of the unified communications market: the UC Products Forecast and the UC Services Forecast. This document contains the UC products market forecast. The entire unified communications product market will be $8.8 billion in 2007, growing to $24.2 billion by 2012.

Table of Contents

• Executive Summary
• Situation Overview
• Creating the Combined In-Stat and Wainhouse Research Forecast
• Two UC Forecasts
• UC Products Forecast
• UC Services Forecast
• Component Forecasts
• Sanity Checks
• The Rise of Unified Communications
• Defining Unified Communications
• There are Numerous On-Ramps to Unified Communications
• Business Workflow Software Tool Vendors
• The Telephony-Centric Vendors
• Integrated Conferencing Environment Vendors
• Network and Conferencing Service Providers
• The Wildcard Companies
• Why Create a Unified Communications Forecast
• Methodology, Definitions, and Assumptions
• General Forecast Assumptions
• Conferencing-Specific Forecast Assumptions
• IM and Presence Server Component Forecast
• PBX Component Forecast
• The IP PBX and the Winds of Change
• Breaking Down Traditional Silos
• Resistance to SIP Disintegrates
• The IP PBX Goes Mobile
• IP PBX Players Move Closer to Microsoft
• Cisco Gears Up For the Battle As Well
• IP PBX Gears Up For Wider Deployments
• PBX Forecast Through 2012
• Traditional/IP PBX Line Shipment Forecast
• Traditional/IP PBX Revenue Forecast
• Audio Bridge Component Forecast
• Web Conferencing Server Component Forecast
• Unified Messaging Component Forecast
• Unified Messaging Begins to Resonate in Business
• Unified Messaging Market Forecast Through 2012
• Team Workspaces Component Forecast
• Videoconferencing Products Component Forecast
• Videoconferencing Endpoint Product Segments
• Enterprise Group
• Telepresence Solutions
• Enterprise Personal
• Consumer
• Historical Data
• Enterprise Group Conferencing
• Product Segment Forecast
• High Definition
• Geographic Forecast
• Enterprise Group Video Summary by Region
• Enterprise Personal Videoconferencing
• Videophones
• Executive Systems
• Stand-Alone, Standards-Based Software
• Client-Server Videoconferencing Software
• Videoconferencing Infrastructure
• Video MCUs
• Other Video Infrastructure Products
• Infrastructure Regional Forecast
• How Much of Each Component Forecast is Actually UC
• Glossary
• Related Reports
• In-Stat
• Wainhouse Research

List of Tables

• Table 1. Global Unified Communications Products Forecast Summary, 2006–2012 (US$ in Millions)
• Table 2. Telephony Vendor Unified Communications Capabilities
• Table 3. IM and Presence Server Market Sizing and Forecast, 2006–2012, (US$ in Millions)
• Table 4. Select 802.11 Standards with Strong Connections to VoWLAN
• Table 5. Microsoft 2007 Unified Communications Product Plans
• Table 6. First Half 2007 IP Line Shipments vs. 2006
• Table 7. Line Shipment Forecast, Traditional + IP PBX, (Units in Thousands) 2006–2012
• Table 8. PBX Average Selling Prices (ASP), Traditional and IP PBX, 2006–2012
• Table 9. Revenue Forecast, Traditional and IP PBX, (US$ in Millions), 2006–2012
• Table 10. Audio Bridging Market Sizing and Forecast, (US$ in Millions)
• Table 11. Audio Bridge ASPs (US$), Market Size by Port Type, and Revenue Forecast (US$ in Millions)
• Table 12. Web Conferencing Server Market Sizing and Forecast, (US$ in Millions)
• Table 13. US UM/UM-Capable Client Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012
• Table 14. Worldwide UM/UM-Capable Client Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012
• Table 15. US Traditional Voicemail Port Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012
• Table 16. Worldwide Traditional Voicemail Port Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012
• Table 17. Total US Messaging Revenues, 2006–2012 ($US in Millions)
• Table 18. Total Worldwide Messaging Revenues 2006–2012 ($US in Millions)
• Table 19. Team Workspaces Market Sizing and Forecast, 2006–2012, (US$ in Millions)
• Table 20. Summary Table of Enterprise Group Conferencing Forecast
• Table 21. Enterprise Group Video Forecast Summary by Product Type and Region
• Table 22. Enterprise Group Video Forecast Summary by World Region
• Table 23. Summary of Enterprise Personal Videoconferencing Forecast
• Table 24. Video MCU Forecast Summary
• Table 25. Video Infrastructure Forecast Summary, 2006–2012, (US$ in Millions)
• Table 26. Percentage of Each Component that Will be in a UC Solution 2006–2012
• Table 27. Revenue Forecast for Components that Will be Sold as Part of a UC Solution (US$ in Millions)

List of Figures

• Figure 1. Global Unified Communications Products Forecast Summary, 2006–2012
• Figure 2. Capabilities of a Unified Communications System
• Figure 3. Interrelationship between Synchronous and Asynchronous Communication
• Figure 4. Vendor Approaches to the Unified Communications Market
• Figure 5. IM and Presence Server Revenue Forecast, 2006–2012 (US$ in Millions)
• Figure 6. IM and Presence Server ASPs and New Named Users
• Figure 7. Historically, Communications Systems Were Largely Confined to Silos
• Figure 8. But Unified Communications Means Breaking Down the Silos
• Figure 9. A Typical Call Session Using the SIP Protocol
• Figure 10. Influence of Smaller Locations Moves Call Intelligence to the Edge
• Figure 11. Line Shipment Forecast, Traditional + IP PBX, (Units in Thousands), 2006–2012
• Figure 12. Revenue Forecast, Traditional and IP PBX, (US$ in Millions), 2006–2012
• Figure 13. Audio Bridge Revenues by Customer Type (US$ in Millions)
• Figure 14. IP and PSTN Audio Bridge Port Shipments (in Thousands) and ASPs (in US$)
• Figure 15. Audio Port Shipments by Market Segment
• Figure 16. Audio Bridge Market Size by Port Type
• Figure 17. Web Conferencing Server Revenue Forecast (US$ in Millions)
• Figure 18. Web Conferencing Server ASPs (US$) and Number of New Named Users (in Millions)
• Figure 19. Team Workspaces Market Forecast Revenues, 2006–2012 (US$ in Millions)
• Figure 20. Videoconferencing Endpoint Segmentation
• Figure 21. Enterprise Group Video Revenue and Unit History Since 1997
• Figure 22. Group Video Worldwide Unit Shipments 2002–2006
• Figure 23. Group Video Worldwide Revenue 2002–2006 (US$ in Millions)
• Figure 24. Enterprise Group Unit Shipment Forecast, 2004–2012, (Units in Thousands)
• Figure 25. Enterprise Group System Average Selling Prices Forecast, 2004–2012, (US$ in Thousands)
• Figure 26. Worldwide Forecast for Enterprise Group System Revenues, 2004–2012, (US$ in Millions)
• Figure 27. Enterprise Group Video Unit Forecast by Region, 2006–2012 (Units in Thousands)
• Figure 28. Enterprise Group Video Revenue Forecast by Region, 2006–2012, (US$ in Millions)
• Figure 29. Worldwide Regional Enterprise Group Market Distribution
• Figure 30. Enterprise Personal Endpoint Categories
• Figure 31. History of Video MCU Revenues, 2002–2006, (US$ in Millions)
• Figure 32. IP and ISDN Forecast for MCU Video Ports, 2006–2012, (US$ in Millions)
• Figure 33. MCU Port ASP Forecast, 2006–2012, (US$)
• Figure 34. Video Infrastructure Elements, 2006–2012, (US$ in Millions)
• Figure 35. Video Infrastructure Forecast Summary, 2006–2012, (US$ in Millions)
• Figure 36. Regional Infrastructure Revenue Percentages, 2007
• Figure 37. Regional Infrastructure Revenue Percentages, 2012